Thank you for choosing TotalGuard. Our goal is to provide you with a seamless experience using our digital products and services.
1. Nature of Digital Products
TotalGuard Antivirus is a digital product. Once the software has been downloaded or the license has been activated, all sales are generally considered final.
2. Refund Eligibility
Refunds may be issued at our discretion in specific cases, including:
- Technical issues that our support team is unable to resolve within 7 business days
- Accidental duplicate purchases
3. Requesting a Refund
To request a refund, please reach out to our support team with your order details. All refund requests must be submitted within 14 days from the date of purchase.